A Knowledge-Based Approach for Business Process Risk Management

In order to support effective and efficient business process management, it is imperative that the process management lifecycle be integrated with risk management knowledge. In this regard, this article presents a knowledge-based approach to integrating risk management with business process management. The adopted approach is based on conversational case-based reasoning (CCBR) with the objective to provide support in developing an appropriate risk management strategy for an ongoing workflow instance. This approach builds on the notion of integrating risks within business process models. A prototype is currently under development, which will assess the feasibility of this approach. We then intend to validate this approach using case studies.